Questions are the root of all answers. Don't Be Shy!
Due to Covid-19, our fulfillment times will be longer than usual for some product categories. The entire industry is grappling with challenges and we're seeing delays in our supply chain, including distributors and shipping carriers.
How long does it take to receive my order?
Covid - Updated:
We take about 2-7 business days to create apparel products (t-shirts etc.), leggings are hand cut, printed and sewn and can take 4-8 business days, and 2-5 business days for non-apparel (posters etc.) products. Then you should add shipping times on top of that. Speed and price depends on product type and destination. It can get a bit confusing, that’s why we’ve posted some times below to help you out.
97.66% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less.
USA Basic –3-5 business days via USPS/3-5 business days via FedEx SmartPost
What kind of quality can I expect from your products?
USA Expedited –1-3 business days via FedEx
Canada Basic – 5-10 business days without tracking
Canada Expedited – 1-5 business days via FedEx
Worldwide Basic –Â10-20 business days without tracking
Worldwide Expedited – 1-5 business days via FedEx
No, sorry, we won’t do that, we do our best to ship quickly and efficiently, use the guidelines above to see if your item will make it on time…best we can do!
Will my items look the SAME as on my computer screen?
Remember that the bright colors you see on screen are completely different then printed matter and will vary from monitor to print, is white printing the best on all colors? Maybe not on light pink or light blue, you can always contact us to change the lettering to any color and we will gladly do so….remember we don’t refund because it doesn’t appear like it did on your monitor, we try our very best to represent the products accurately, but quite honestly they do look different.
We try to show you how the design of choice will look on your t-shirt, but sizing and position will vary due to sizes of garments….we do our best to represent the actual product but it will not be an exact replica of the mock up you see. Maximum print area is 12″ by 16″ so depending on the design etc., it will be in this range….remember the larger the shirt the print takes up less area, and the smaller the shirt, we sometimes have to reduce the print size so your design isn’t under your armpits.
Do you offer a Refund or Exchange Policy?
Please see our Refund Policy
What type of print is used on your garments?
We use only DTG (direct to garment) printing. Our prints will not crack over time like cheaper methods. This gives t-shirts a more loved washed grunge look, not necessarily bold and brilliant colors but the grunge pre-washed look.
Remember that the bright colors you see on screen are completely different then printed matter and will vary from monitor to print, is white printing the best on all colors? Maybe not on light pink or light blue, you can always contact us to change the lettering to any color and we will gladly do so....remember we don't refund because it doesn't appear like it did on your monitor!
We try to show you how the design of choice will look on your t-shirt, but sizing and position will vary due to sizes of garments....we do our best to represent the actual product but it will not be an exact replica of the mock up you see. Maximum print area is 11" by 15" or 12" x 16" so depending on the design etc., it will be in this range....remember the larger the shirt the print size looks smaller because it stays at 11"x15" or 12" x 16"while the shirt gets bigger.
Returns without cause or reason will not be refunded. We try to do everything to make sure your order is perfect, but unfortunately we sometimes do make errors. Your satisfaction and referral business is important, please contact us as we hope we can make things right, we will do EVERYTHING we can to rectify an issue, just reach out first and give us a chance.
Is my item guaranteed in stock?
We do our best to keep inventory in stock. All items in your order must be in stock before your order ships. If the items are not in stock order time can exceed stated time. But don't worry, if we are out of stock on an item we will contact you by email, if we don't hear back from you within 24 hours it is our policy to simply refund the order.